The post office was the worst fiery hoop Aaron n I had to jump through in Japan. I'm always reading ex-pats saying how living abroad is exciting because everyday things become an adventure, like going to the post office. Now, I like the adventures I find in the grocery stores, but when successfully navigating the post office is deemed a major triumph, I get pretty grumpy.
The trouble-- the post office handles lots of transactions; paying bills, money orders, mail. When A n I first arrived, we determined to send money home by the post office. Horrible! The postal worker had no idea how to do it. When he finally figured it out and gave us the forms, I made a mistake on one of the forms. Shouldn't be a problem, right? Oh, no. See, in addition to filling out a new form, I had to redo the forms that had no mistakes. See, the P.O. money orders were for set amounts; each form covered roughly $700. And those forms had to filed in numerical order. So when I goofed on form #2, I had to start all over. And then the P.O. said they didn't have enough forms. Ugh. Our second trip for the money order went no better, despite no mistakes on our part. The P.O. workers were not impressing me, but I was sure the fault was mine. So I pulled out the big guns and brought a teacher. Didn't matter, still took an HOUR.
Soon thereafter, all money was sent home by a remittance company.
Various encounters for sending boxes home were very hit and miss. Not as traumatic as the money order experiences, but annoying enough that we'd dread going.
As I prepared to leave, I agonized about the fate of our library. Aaron n I love books, and like to keep books for rereading. And our small Japan library had still grown to a considerable size. Disheartened, I searched for a media mail option. And I found one! I was so excited! I memorized the vocab, took the books to the larger P.O. and asked about the media mail...
"Eh, what? We don't have anything like that."
"Well, what about the book bags?" [the media mail utilizes special book bags bought at the P.O.]
"Oh, here's an envelope. They're $1 each."
"No, it's a special bag. Y'know, for sending books."
"No, we don't do that."
"Hmm, well I saw it on the P.O. website."
"Fine, I'll check." [surfs internet] "Oh, look at that. Well, we don't do that here. Sorry."
Since I didn't have the books boxed, as I'd needed to buy the special bag, Erika [my gracious friend who was helping me run these last errands] and I leave to go get a box from home. We then go to the smaller P.O. which is staffed with nicer ladies. The smaller P.O. has fewer services, which is why we'd gone to the larger one first.
The ladies were nice, and when I asked about sending the books media-rate despite not having the bag, they went into action mode. Started calling around, asking about how to do that. They informed us that the media-rate is only available in larger cities, but that they could send my box to Himeji, and do media-rate from there. But for some reason they couldn't do that from this smaller post office. Oh, no-- they told me to return to the larger P.O. and do it from there. Ugh. Ok, but can I send these other non-book boxes from here? Why would I do that? It's almost closing time, and I should just go to the larger [more evil] P.O. So Erika and I slog off to the other P.O.
I get a new lady-- a trainee. I try to explain the situation and she just stares at me. Then the horrible man from before comes over and inserts himself into the situation. Again, I explain. He tells me the mumbo-jumbo from last time.
"Ah, but I was just at the smaller P.O. and they called here. They talked with someone about how to do it."
"No, we can't do anything like that."
"Well, they called just 5 minutes ago. Could we ask who they spoke to?"
"They talked to me, but I still have no idea what you want or how to do it."
Grrrr! Obviously, I was pretty frustrated at this point. It was 2 days before I left Wadayama, I needed to ship all this stuff, I didn't have a car, so I'd need to inconvenience another friend to help me... Instead of trying any more, I shipped the easy boxes, and decided to bring a big gun [re: Japanese person] the next day to figure it all out.
And when I did, the ladies asked why I didn't go the larger P.O. like they'd told me.
Here's hoping they get around to privatizing that sucker like the gov's been planning.